Privacy practices for dental workflow inquiries.
This policy explains how contact and business information may be collected, used, and protected when visitors request Straumann product, service, or documentation support.
Information collected
We may collect name, email, phone number, organization, country or region, product interest, and message details submitted through inquiry forms or support requests.
How information is used
Submitted information is used to respond to requests, route inquiries to appropriate clinical or commercial teams, provide product documentation, and support legitimate business communication.
Protected health information
Visitors should not submit patient-identifiable health information through this website. If a support interaction requires case-specific data, the appropriate secure channel and data processing terms should be confirmed first.
Data sharing
Information may be shared with authorized regional representatives, service teams, or technical specialists solely for request handling. We do not sell inquiry data to unrelated third parties.
Retention and rights
Business contact records are retained only as needed for response, compliance, and relationship management. Visitors may request access, correction, or deletion where applicable law provides those rights.